Description:
Sells automotive parts by taking and clarifying customer orders; retrieving and selling new and replacement automotive parts; receiving and recording new parts inventory; maintaining parts databases; maintaining safe and secure environment.
Duties:
* Takes customer orders by listening to and clarifying requests; identifying automotive parts; offering and explaining alternative solutions.
* Completes sales by entering purchased items into sales/inventory system; obtaining payment; adding purchase to credit account; issuing sales receipts.
* Mans the sales counter, providing confident customer-facing support and advising on parts required to meet their requirements.
* Maintains parts inventory by verifying supplies; placing orders when order-points are reached.
* Maintains safe and secure environment by following safety and security standards and procedures; complying with codes.
* Updates job knowledge by participating in educational opportunities; reading about new products.
* Accomplishes organisation goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
* Handles eBay sales by utilising prior experience of eBay as a sales platform to assist the Parts Director in running the eBay shop.
Skills/Qualifications:
Data Entry Skills, Telephone Skills, Customer Service, Verbal Communication, Selling to Customer Needs, Product Knowledge, Inventory Control, Vendor Relationships, Equipment Maintenance, Lifting, Job Knowledge |